Achetez vos NetEase Games Pay Card et profitez de jeux incroyables au Canada!

Dear Customer,

The chat is currently unavailable due to high demand. All support is handled exclusively by email: [email protected].

If your account is pending verification, please send:
*Selfie with your ID/passport (visible).
*Photo/screenshot of your card showing your name and last 4 digits.
*If your name is not shown, a video from your banking app where your name and last 4 digits are visible.

Response times (from receiving complete information):
*Verification: up to 12 h.
*Code delivery: up to 24 h after approval (subject to daily limits).

Thank you for your understanding.

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