Tumenya uburyo bwo kuvugana n'abakunzi bawe mu Rwanda

Dear Customer,

The chat is currently unavailable due to high demand. All support is handled exclusively by email: [email protected].

If your account is pending verification, please send:
*Selfie with your ID/passport (visible).
*Photo/screenshot of your card showing your name and last 4 digits.
*If your name is not shown, a video from your banking app where your name and last 4 digits are visible.

Response times (from receiving complete information):
*Verification: up to 12 h.
*Code delivery: up to 24 h after approval (subject to daily limits).

Thank you for your understanding.

"Cookies" are small files that allow us to store information about your device and, more specifically, about you, the user, when you visit one of our websites. Cookies help us determine how often our web pages are accessed, as well as how many users access them. They also help us tailor our offerings to make them as convenient and effective as possible for users.

These cookies are used to ensure the proper functioning of our website, and cannot be disabled.

These cookies collect information about how our website is used, such as the Internet browser and operating system used, the domain name of the website from which our site is accessed, the number of visits, the time average stay on the site, and the pages visited

These cookies allow the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have included on our pages. If you do not allow these cookies, some or all of these services may not function properly.